PRIVACY POLICY

Purpose: The purpose of this policy is to inform the interested parties about the different treatments carried out by this organization through the website or any website operated by CremaGames, the online game and the applications inserted therein such as the use of chat and other services that may arise from such use and that affect your personal data in accordance with the provisions of Organic Law 3/2018, 5 December, Protection of Personal Data and guarantee of the rights and Digital Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. What is stated in this privacy policy will apply to this website, as well as to any website operated by CremaGames (collectively with CremaGames Games and Apps, the "Services" Your privacy is important to us and we encourage you to read this Privacy Policy carefully so that you can make informed decisions about your use of the Services.

If you have any concerns about our use of information or compliance with these terms please contact us in writing at info@cremagames.com. We are committed to resolving any concerns or complaints regarding the collection, use, transfer or disclosure of information in an amicable and collaborative way.

BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND CONSENT TO THE USE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

Identification and contact details of the responsible:

CremaGames with N.I.F.: B86562139, address at Calle ULISES, 108, 28043, MADRID, and contact email info@cremagames.com

PERSONAL INFORMATION

Personal Information means specific identifiable information about you which may be used by itself to identify, contact or locate you (e.g., your name, mailing address, email address, screen name, social network site ID, phone number, photo(s), birthdate, gender, or social network friend connections. CremaGames may use collected Personal Information for purposes of analyzing Services usage, providing customer and technical support. When you are using our online game, we also collect personal data such as your "IP", "MAC" and other personal data that you may provide when you use our embedded chat (username, avatar and other similar information) or that may be warned through cookies and other technologies in order to analyze the use of the Services provided to the customer, provide support or technical support and allow the use of our applications.

Chat user information will be processed by you for the following purposes: Provide you with our chat service; Make it easier for you to interact with other users of games owned by CremaGames; Avoid cheating and fraud; Understand the behavior of users within the web in order to detect possible computer attacks; Comply with legal obligations that are directly applicable to us and regulate our activity; To protect and exercise our rights or to respond to claims of any kind

How We May Acquire Personal Information. We collect and store Personal Information only with your consent and we do not sell your Personal Information to third parties. We may acquire your Personal Information when you participate in in-game registration, contests and special events; access Services using a third-party ID (such as an ID from a social networking site or gaming service); subscribe to news updates; share on a social network via the Services; request technical or customer support; or otherwise provide Personal Information to use or access features of the Services. We will not access your photos, videos, GPS data, address book, call log or SMS Log without your express consent to do so. Please note that some elements of the Services may not be available if you do not consent to our use and storage of these items.

How Personal Information is Used. We may use your Personal Information to provide customer and technical support, improve the Services, provide personalized elements of the Services, optimize delivery of the Services (including ad content) and further develop CremaGames Games and Apps or other CremaGames services and products. Personal Information may occasionally be disclosed in accordance with applicable law and this Privacy Policy. We may combine Non-Personal Information with Personal Information.

LEGAL BASIS OF TREATMENT

In the consent you have given us to process your data regarding the purposes outside the development or execution of the existing contract. By using or accessing the built-in chat, you agree to this Privacy Policy

FINANCIAL INFORMATION

Financial Information means information relating to payments and billing (e.g. account information, billing address, social security number and driver’s license numbers).

How We May Acquire Financial Information. We may collect and store your Financial Information when you provide it to us, such as when you conduct a transaction through the Services, contact customer support or participate in certain in-Service registrations, contests or special events. We do not collect Financial Information on you when you purchase CremaGames Games and Apps through Distributors.

How Financial Information is Used. All Financial Information is collected for billing and payment purposes only and will be protected and administered by CremaGames and/or our authorized third party partners. we do not sell your Personal Information to third parties, but we may share your Financial Information with third-parties as described in this Privacy Policy.

SOCIAL NETWORKS

Certain features of the Services may enable you to connect to social networking sites and for us to obtain additional information about you and your network. In such instances, we may be able to collect certain Personal Information and Non-Personal Information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make such information available to us. This information may include, but is not limited to, your name, profile picture, gender, social network user ID, email address, your country, your language, your time zone, the organizations and links on your profile page, the names and profile pictures of your social networking site “friends” and other information you have included in your social networking site profile. We may associate, combine and/or use information collected through such social networking sites in accordance with this Privacy Policy.

DISCLOSURE AND TRANSFER OF INFORMATION

Affiliated Businesses We Do Not Control. We may use third-party companies and individuals to perform functions on our behalf such as fulfilling orders, hosting, information storage, sending postal mail and email, removing repetitive information from customer lists, analyzing Information, providing marketing assistance and providing customer service. We will provide such entities with access to certain information they need to perform their functions, but we will take measures to ensure that they may not use the information for other purposes. We share information only as described above and only with third parties that are either subject to this Privacy Policy or to a privacy policy that is at least as protective as this Privacy Policy.

Business Transfers. We may reorganize, get acquired or create subsidiaries. If we do, the information you provide may be transferred as a business asset. Said information will remain subject to any pre-existing privacy polices (unless you consent otherwise.) We may also provide your Financial Information, Personal Information and Non-Personal Information to other companies in the CremaGames family. We reserve the right to any information collected from you upon the occurrence of any such transaction.

Legal. We disclose information to respond to subpoenas, court orders and other legal processes as well as to establish/exercise our legal rights or defend against legal claims. We will share Personal Information and Non-Personal Information in order to investigate, prevent or take action against illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.

Internacional transfers: For personal data and information that may be obtained from the users of the game and that they have voluntarily provided, as well as for the provision of the service requested by them, the organization performs International Data Transfers that have an adequate level of protection and all the necessary guarantees according to data protection regulations. Temporary transfers will be made to IT and Cloud services companies. The guarantees provided are:

EMAIL COMMUNICATIONS

CremaGames may use your email address to send you emails describing promotions or events. You may opt-out of receiving promotional emails by following the instructions in the email or by contacting us at info@cremagames.com. Once CremaGames has processed your opt-out request, CremaGames will not send you further promotional emails unless you opt back in to receiving such communications. Whether you opt out of receiving promotional emails or not, CremaGames reserves the right to communicate with you via email with respect to important information, notices or changes relating to the Services.

INFORMATION RETENTION AND CORRECTNESS

CremaGames may retain the Information collected subject to this Privacy Policy for the time needed to fulfill the purposes referenced in this Privacy Policy unless a longer retention period is required or permitted by law. CremaGames does not verify the correctness of Personal Information.

Even if information is changed or deleted, we may still retain some of the information to resolve disputes, enforce our user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of Services.

RIGHTS.

The interested parties may exercise at any time and totally free of charge the rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, oppose it, request the portability of them (where technically possible) or withdraw the consent given, and where appropriate, where appropriate, not to be the subject of a decision based solely on automated processing , including profiling.

To do this you can use the forms enabled by CremaGames, or send a letter to the postal address or email address:info@cremagames.com . In any case, your application must be accompanied by a photocopy of your ID or equivalent document, in order to prove your identity.

In the event that you feel violated your rights with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority (Spanish Data Protection Agency), through its website: www.agpd.es

TRUTHFULNESS OF DATA (GENERAL DISCLAIMER)

The user of this website, the gamers and also, anyone who enjoys our services, guarantees that the data provided are true, accurate, complete and up-to-date; committing to report any changes with respect to the data it provided, by the channels enabled for this purpose and indicated in point one of this policy. You will be liable for any damages, both direct and indirect, that you may cause as a result of the breach of this obligation.

In the event that the user provides third-party data, declares that he has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting CremaGames from any liability arising from the failure to comply with this obligation

THIRD PARTY TERMS AND CONDITIONS

Please note that your access to and use of the Services may be subject to certain third-party terms and conditions and privacy policies, including but not limited to application stores, on-line gaming platforms and social networking services. You recognize and agree that CremaGames is not liable for any such third-party terms and conditions and any third party’s use of your Personal Information.

We do not collect, store or share your financial information. However, if you bought or otherwise accessed the Services through a third-party distributor such as Apple, Google or Amazon, that company may collect and store your Financial Information. Please review any applicable Distributor’s privacy policies to see how it handles your information. Here are links to the privacy policies of a few of the Distributors we use:

Microsoft - http://privacy.microsoft.com/en-us/default.mspx

PSN - https://www.playstation.com/es-uy/legal/privacy-policy-english/

Humble - https://www.humblebundle.com/privacy

Steam - https://store.steampowered.com/privacy_agreement/

We may offer links to advertisements and/or enable you to access third-party products or services. While using such products or services, you are using products or services developed and administered by people or companies not affiliated with or controlled by us. We are not responsible for the actions of those people or companies, the content of their products or services, the use of information you provide to them or any products or services they may offer. Links to products or services do not constitute sponsorship of, or affiliation with, those people or companies.

SECURITY.

While no security system is completely secure, we and our third-party partners and vendors take commercially-reasonable security measures to protect against unauthorized access or disclosure of the information collected, including but not limited to, ensuring that all Personal Information is disclosed only on a “need to know” basis.

MINORS.

We do not knowingly collect Personal Information from persons under the age of 18. If it comes to our attention that Personal Information has been collected from a person under the age of 18, we will delete this information as quickly as possible. If you believe that we may have Personal Information from or about a child under the age of 18, please contact us at the email address below.

CONDITIONS OF USE/CHANGES TO THIS PRIVACY POLICY.

In choosing to access the Services, you agree that any dispute arising out of or relating to the use of your information as described herein is subject to this Privacy Policy and our Terms of Use. We reserve the right to change this Privacy Policy and your continued use of the Services constitutes acceptance of such changes.

CONTACT.

Please contact us at info@cremagames.com if you have any questions about this Privacy Policy.